Guide · Public Procurement

Social value and the TOMs framework explained

The most heavily weighted question nobody prepares for. This guide explains the practical supplier view under the UK procurement regime, with links to official sources for checking the current rules.

Updated 10 September 2026 · 7 minute read

Why social value is weighted

Turn each promise into a deliverable with a quantity, beneficiary, location, delivery date, accountable owner and reporting method. Check that the commitment is proportionate to contract value and can be evidenced. A measurable local commitment is more credible than a long list of aspirations.

The practical test is simple: can an evaluator or colleague trace the decision back to the source and understand what happens next? If not, add the missing requirement, owner, evidence or deadline.

What TOMs measures

What TOMs measures. Apply this directly to “Social value and the TOMs framework explained” by recording the buyer's exact requirement, the source document and the person accountable for the response. Keep the decision auditable, use concrete evidence, and resolve uncertainty through the clarification process rather than assumption.

Proportionality

Proportionality. Apply this directly to “Social value and the TOMs framework explained” by recording the buyer's exact requirement, the source document and the person accountable for the response. Keep the decision auditable, use concrete evidence, and resolve uncertainty through the clarification process rather than assumption.

What buyers actually accept as evidence

Strong evidence is specific, attributable and relevant. State what was delivered, for whom, at what scale, over what period and with what measurable result. Link the claim to a contract, KPI, customer reference, audit, certificate or management record, and confirm that the evidence is current before submission.

Building a reusable social value position

Turn each promise into a deliverable with a quantity, beneficiary, location, delivery date, accountable owner and reporting method. Check that the commitment is proportionate to contract value and can be evidenced. A measurable local commitment is more credible than a long list of aspirations.

Practical checklist

  • Read the complete procurement pack and record every mandatory requirement.
  • Match each response to the published evaluation criteria and weighting.
  • Support material claims with named, dated and measurable evidence.
  • Resolve ambiguity before the clarification deadline.
  • Complete an independent compliance and commercial review before upload.

Frequently asked questions

What is the quickest way to use this guidance?

Apply it to one live or recently completed tender. Record the requirements, evidence gaps and actions rather than reading it as theory.

Does social value and the toms framework explained apply to every tender?

No. Procedures and documents vary. The buyer's instructions, contract terms and published evaluation method always take priority.

Can AI complete this work automatically?

AI can accelerate document analysis, evidence retrieval and drafting. A competent human must still validate accuracy, compliance, pricing and commitments.

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